ARTIKEL JURNAL PELAYANAN PUSAT KESEJAHTERAAN SOSIAL DALAM PENANGGULANGAN KEMISKINAN

PENANGGULANGAN KEMISKINAN

Abstract

SOCIAL WELFARE CENTER SERVICES IN POVERTY REDUCTION

Abstrac: This study aims to determine the service of the social welfare center (Puskesos) in
poverty alleviation in Abeli Dalam Village, Puuwatu District, Kendari City. This type of
research is a qualitative descriptive study. Data collection techniques were carried out by
means of observation, interviews, and documentation with 13 research informants. 5 people
from the implementing team for the social welfare center (Puskesos), and 8 additional
informants, 1 TKSK and 7 community members who are beneficiaries of the Puskesos service
in Abeli Dalam Village, Puuwatu District, Kendari City. The results showed that the social welfare center service (Puskesos) was located in the
government of Abeli Dalam Village by providing social welfare center services in programs
including: Healthy Indonesia Card (KIS), Family Hope Program (PKH), Non Tunai Food
Assistance (BPNT), and Cash Social Assistance (BST). What Puskesos do to the poor are: 1)
making changes in the form of activities, these activities are in the form of socialization. 2)
assisting in solving problems, by providing quality service assistance to poor
individuals/families/households must have clear, uncomplicated, easy-to-understand and
implement procedures. These activities include; receiving complaints, checking the status of
potential beneficiaries with data validation and verification processes, complaint handling
services according to program needs in this case the KIS, PKH, BPNT, BST programs, and
handling referrals. With the number of recipients of KIS 700 people, PKH 77 KK, BPNT 137
KK, and BST 6 KK. The number of recipients of services for the poor is 174 families from
202 families. It is found in Puskesos services and the benefits of Community Health Center
services for the community that can have a good impact on community welfare and poverty
alleviation, and contribute to the fulfillment of the right to access health services, education,
basic food assistance, and cash social assistance can be achieved.